VTS Systems Towing Software Overview
VTS Systems is a long-term provider of enhanced towing, recovery, and vehicle storage facility software. Our customers say our software and technical support lead the industry. We are cost-effective, user-friendly, and backed by renowned customer service. Most of our team are state-licensed “Incident Management” certified driver/operators and/or state-licensed VSF management certified.
“Software Designed to work the way you do”
We didn’t start out with the super-efficient software we have today. It took 20 years of listening to our customers, adapting to their changing needs, and adding features. Today, our customers believe our software is the most comprehensive towing and VSF management software on the market. Although we support and license our software in all 50 states and the 10 Provinces and 3 Territories of Canada, nowhere is it more technically viable and legally compliant than the state of Texas. Texas is the most regulated state in the union, when it comes to the towing and vehicle storage facility business. It is “designed to work the way you do.” This next generation of cloud technology is easily scaled to meet all your expanding towing and VSF business needs, by offering multiple add-on expansion modules; it follows our philosophy of “don’t license what you don’t need.”
Below are samples of our different towing software packages:
VTS CLOUD – With 30 years of software knowledge and development and more than 20 years of tow industry know-how, VTS Systems continues to meet the industry’s needs by its continued development of the next generation of web-based technology, We automate the process from the moment the phone rings through to the auction or public sale of abandoned vehicles. Simplified towing and recovery of vehicles, the safe and automated process of impounded vehicles, online access to 38+ state DMVs for owner, lien holder, and title information, fully automated lien/notification letter creation, and mailing via electronic certified mail and the legal disposal of abandoned vehicles; this requires specialized industry knowledge. “Nobody does Storage Lot Management like we do,” Period!
We place emphasis on simplifying operations and alleviating operator error. Enhanced address recognition, spelling, and location verification to reduce or eliminate dispatching, mileage, and pricing errors. Major expansion modules include automated Motor Club downloads, job/service call acceptance verification’s and A/R billing. Secure remote access from iOS and Android smartphones and tablets include automated credit/debit card processing, and much more. Designed around the company’s philosophy of “don’t license what you do not need,” VTS CLOUD offers expansion modules to increase client user automation and productivity. Our five-year product technology road map includes multiple advanced features that will continue to improve efficiencies, reduce operating costs, and the complexity of managing your towing and VSF business. Our next-generation CLOUD computing product will take you and your company into tomorrow and beyond, and the next five years will see significant changes in the way in which we all do business. We will help you lead the way!
VTS Systems – Offers VTS CLOUD in the following product packages:
CLOUD Lite
Standard Features
Optional Expansion Modules
Installation, Support & Training
Digital Dispatch Module
Towing (Only)
Motor Clubs (9) Module (Must have Dispatch Module)
Unlimited Input Devices
Multi-State DMV/MVR Module (38+ States)
Unlimited Users
Credit Card Payment Module (SaleQuick, fixed 3.5% use fee, any C/C for VTS Systems customers.)
Unlimited Tows
Integrated QuickBooks Module (Will advise 2025 release date)
Accounts Receivable (no third-party accounting package required)
GPS Telematics Module (Supports TomTom, other interfaces to follow in 2025)
Driver Commissions (no third-party accounting package required)
Auction/Public Sale Module
Personnel Records
Texas - LEA Directed Public Auction (Automatically completes all state forms)
License & Drug Testing Records
Texas – Public Auctioneer, Public Sale (Automatically completes all forms)
CLOUD Classic
Standard Features
Optional Expansion Modules
Installation, Support & Training
Motor Clubs (9) Module (Must have Dispatch Module)
Towing & Vehicle Storage
Multi-State DMV/MVR Module (38+ States)
Unlimited Input Devices
Electronic Certified Mail Module (No More Going to the Post Office)
Unlimited Users
GPS Telematics Module (Supports TomTom, other interfaces to follow in 2025)
Unlimited Tows
Credit Card Payment Module (SaleQuick, fixed 3.5% use fee for VTS Systems customers.)
Accounts Receivable (Invoices & Statements)
Integrated QuickBooks Module (Will advise 2025 release date)
Automated Driver Commissions
Multiple Towing Company Module (Add ’l fee per company when owned)
Personnel Records
Multiple Storage Facilities, ((Add ’l fee per company, Multiple tax rates)
License & Drug Testing Records
Auction/Public Sale Module
Third-Party Towing Impoundment (Multiple third-party tow companies delivering vehicle to lot)
Texas Edition - LEA Directed Public Auction, automatically completes all mandated forms, including Auction Sales Receipt (ASR) [VTR 71-1] for Title change
Texas Edition – Public Auctioneer, Public Sale, automatically completes all mandated forms including VTR 265VSF 130 U Certificate for Change of Title, etc.
VTS Systems – Offers a PC/Classic in the following product packages:
VTS Classic – Engineered to meet the needs of busy towing and VSF companies, regardless of location or size. VTS Classic is a PC-based, networkable application that amply provides all features required to manage a towing, recovery and VSF business. It comprehensively includes digital dispatch, auto insertion of customer/LEA information, universal or client preferred pricing, integrated SMS text messaging sends job details to driver smartphones, vehicle impound management, online multi-state DMV access, automated storage and notification/lien letter processing via electronic certified mail, (“No more going to the Post Office”) accounts receivable, driver commission, including an optional GPS Telematics / SatNav module, and much more.
PC Classic
Standard Features
Optional Expansion Modules
Installation, Support & Training
Multi-State DMV/MVR Module (38+ online states)
Towing & Vehicle Storage
Electronic Certified Mail Module
Unlimited Users
Integrated QuickBooks Module
Unlimited Tows
Multiple Towing Company Module (Add’l fee per company)
Digital Dispatch
Auction/Public Sale Module
Accounts Receivable
GPS Telematics/SatNav Module (currently supports TomTom, other interfaces to follow in 2021)
Personnel Records
Texas Edition - LEA Directed Public Auction, automatically completes all mandated forms, including Auction Sales Receipt (ASR) [VTR 71-1] for Title change
Operator License Records
Texas Edition – Public Auctioneer, Public Sale, automatically completes all mandated forms including VTR 265VSF 130 U Certificate for Change of Title, etc.
Third-Party Towing Impoundment
Secure Operator Log-on
Product
Features
Optional Electronic Auction Package, available for web-based applications
The Association of Professional Auctioneers provided Input on the design and presentation of the optional Electronic Auction Package and contains the following features:
CLOUD-based designed for multiple input terminals
Real-time reports-define which vehicles may be sold on the auction date
Vehicles added or deleted in real-time, up to auction start
Automatically calculates auction fees, auctioneer, or LEA percentage commission
VSF Auction Preparation or Recall List
Bidders Auction Statement of Account
Auctioneers /VSF P&L Report
Automatically calculates state and local payable taxes. [If applicable]
Auctioneer/LEA may elect pen and paper or real-time electronic input via interfaced PC or tablet
Program provides bidder flashcards and auctioneer paper record runner sheets
Texas Edition
In addition to above features, the Texas edition provides for the automated completion and printing of following all state required forms:
Title and registration verification. [In MVR run and from which state real-time MVR data obtained]
First lien/notification letter to registered owner(s) and lienholder(s) or copy of newspaper notice. NMVTIS report required if notice published in a newspaper
LEA-Ten day abandoned notice and fee receipt - [option, if required by LEA, Texas Chapters 683, 2303/2308 revised Jun. 2017]
Final lien/notification letter to registered owner(s) and lienholder(s) or copy of newspaper notice. NMVITIS report required if notice published in a newspaper
LEA Directed Public Auction, automatically overprints Auction Sales Receipt [VTR 71-1]
Public Auctioneer, Public Sale, automatically overprints VSF Lien [VTR 265VSF]
Application for Certificate of Title [130-U, automatically overprints]
No Warranty Form – “Sold as Is” Automatically generated by program
Emissions Declaration [required by the state if a vehicle sold at a public auction or public sale.]
Application for Authority to Dispose of a Motor Vehicle [VTR 71-6] automatically overprints
CLOUD Bronze $99.95 TOW Only
CLOUD Silver $199.95 LOT Only
CLOUD Gold $299.95 TOW & LOT
CLOUD Platinum $359.95 Classic CLOUD
CLOUD Titanium $459.95 CLOUD Everything
Tows/Calls per Month
Unlimited
Unlimited
Unlimited
Unlimited
Unlimited
Employee Log-In Security (2fa)
Unlimited User Accounts
Mobile Apps (iOS & Android)
Selectable Driver Commission Pay
Unlimited Photo Uploads & Storage
Built-in Account Receivables
na
Customer Account Statements
na
Customized Company Reporting
Built-In Email Function (Account Req’d)
Auto Data Direct
na
Add-on
Add-on
SaleQuick
na
Add-on
Add-on
Add-on
On-Line Auto Auctions
na
Add-on
Add-on
Add-on
Private Property Integration(Most Major Companies)
na
Add-on
Add-on
Add-on
Digital Dispatch
Add-on
Add-on
Add-on
Auto Clubs
Add-on
na
Plat Pkg.
Impound Management
na
Notifications/Lienholder Letters
na
State DMV Forms
na
LEA Custom County Reports
na
LEA Custom County Auction Reports
na
LEA Custom Abandoned Reports
na
LEA Auction Forms (ASR 71-1) Texas Only
na
Lot Release Tow
na
LEA Rotation (County Specific)
na
Add-on
Add-on
Add-on
Mapping and GPS Addressing
Mobile
Mobile
Mobile
Mobile
Mobile
Automatic Mileage Calculations
na
Request Customer Location
na
Third Party Tows (Multiple Lots)
na
Automated Motor Club Billing
Add-on
Add-on
Add-on
Add-on
City-to-City Hourly/Mileage Rates
Add-on
na
Accounting (One-Line-Item Entry)
Custom Tow Fee
Built-In Alert Notification Feature
na
Vehicle Locator
na
Accident Reports
na
Vehicle Photos
na
Customer Update Texts
na
Inventory Damage Report
na
Multi Tow Company Support
Add-on
Add-on
Add-on
Add-on
Add-on
Multi Storage Lot Support
Add-on
Add-on
Add-on
Add-on
Add-on
Third-Party Drop Support
na
Single Sign-On to Multiple Co.
“Nobody does Storage Lot Management like we do,” Period!
| VTS Systems | CLOUD Bronze $99.95 TOW Only | CLOUD Silver $199.95 LOT Only | CLOUD Gold $299.95 TOW & LOT | CLOUD Platinum $359.95 Classic CLOUD | CLOUD Titanium $459.95 CLOUD Everything |
|---|---|---|---|---|---|
| Tows/Calls per Month | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Employee Log-In Security (2fa) | |||||
| Unlimited User Accounts | |||||
| Mobile Apps (iOS & Android) | |||||
| Selectable Driver Commission Pay | |||||
| Unlimited Photo Uploads & Storage | |||||
| Built-in Account Receivables | na | ||||
| Customer Account Statements | na | ||||
| Customized Company Reporting | |||||
| Built-In Email Function (Account Req’d) | |||||
| Auto Data Direct | na | Add-on | Plat Pkg. | ||
| SaleQuick | Add-on | Add-on | Add-on | Add-on | |
| On-Line Auto Auctions | na | Add-on | Add-on | Add-on | |
| Private Property Integration(TowCentric | na | Add-on | Add-on | Add-on | |
| Digital Dispatch | Add-on | Add-on | Plat Pkg. | ||
| Auto Clubs | Add-on | na | Plat Pkg. | ||
| Impound Management | na | ||||
| Notifications/Lienholder Letters | na | ||||
| State DMV Forms | na | ||||
| LEA Custom County Reports | na | ||||
| LEA Custom County Auction Reports | na | ||||
| LEA Custom Abandoned Reports | na | ||||
| LEA Auction Forms (ASR 71-1) Texas Only | na | ||||
| Lot Release Tow | na | ||||
| LEA Rotation (County Specific) | na | Add-on | Add-on | Add-on | |
| LEA Rotation (County Specific) | Mobile | Mobile | Mobile | Mobile | Mobile |
| Automatic Mileage Calculations | na | ||||
| Request Customer Location | na | ||||
| Third Party Tows (Multiple Lots) | na | ||||
| Automated Motor Club Billing | Add-on | Add-on | Add-on | Add-on | |
| City-to-City Hourly/Mileage Rates | na | ||||
| Accounting (One-Line-Item Entry) | |||||
| Custom Tow Fee | |||||
| Built-In Alert Notification Feature | na | ||||
| Vehicle Locator | na | ||||
| Accident Reports | na | ||||
| Vehicle Photos | na | ||||
| Customer Update Texts | na | ||||
| Inventory Damage Report | na | ||||
| Multi Tow Company Support | Add-on | Add-on | Add-on | Add-on | Add-on |
| Multi Storage Lot Support | Add-on | Add-on | Add-on | Add-on | Add-on |
| Third-Party Drop Support | na | ||||
| Single Sign-On to Multiple Co. |
VTS Systems – “It’s all about Relationships, Relationships built on trust, one client at a time”
For almost 20 years, VTS Systems has helped businesses like yours operate more efficiently, be it by upgrading your office to more advanced software, or by drawing upon the VTS Systems team knowledge on how to best manage a VSF and/or reduce operating costs and improve profits. The majority of our team are state-licensed incident management wrecker drivers, and/or certified VSF operators, with more than 20 years of experience. Our towing, recovery and VSF software will assist you in ensuring that your business is operating as efficiently as possible, and it will allow you to monitor and supervise the performance of your employees, whether they are in the office or driving truck, scrutinize the performance of each tow truck or piece of equipment and ultimately, your money.
Following our philosophy of “don’t license what you don’t need,” our product applications offer multiple expansion modules, tailored to meet your specific needs and budget. However, our standard software packages are cost-effective and provide the features needed to operate a small- or medium-sized family-owned towing and VSF business. Browse through the list of features to see which VTS product application is right for you.
As your towing and VSF business grows, VTS Systems provides you with options; you do not need to face the daunting challenge of researching a more comprehensive software package. We have it!
You simply add the optional specialty modules to meet your growing needs. Remember, “Don’t license what you don’t need.” The operational knowledge of your employees migrates to the new technology enhancing your operational and business efficiency. Tempted to explore the benefits of the new VTS CLOUD application? VTS CLOUD is a next-generation software application, hosted on the Microsoft Azure platform, across multiple server farms, which provide previously unavailable security, backup and efficiencies to the towing and VSF industry, as an ongoing development program.
It’s predicted small- and medium-sized businesses who do not have millions of dollars invested in their own proprietary software will choose to operate third-party cloud-based AI enhanced solutions within the next five years.
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